EAR INFECTION AND HEARING LOSSES AMONG HEADPHONE AND EARPIECE USERS

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EAR INFECTION AND HEARING LOSSES AMONG HEADPHONE AND EARPIECE USERS

CHAPTER ONE

INTRODUCTION

Background of the study

The use of headphone has been thought to create aural hygiene problems and infection in the ear canal. Not uncommonly the headphone user also express concern regarding the potential for this device to cause noise induced hearing loss. However, documented studies on the side effects of prolonged use of the headphone are rarely described in the literature. Among the prolonged user of the headphone are telephonists, radio deejays and mobile compact personal stereo.

Celcom (Malaysia) Sdn. Bhd. is a major telecommunication company in Malaysia. A total number of 1 customer service representatives are working in the company. Customer service representatives function as telephonists, which uses headphone to receive phone calls from Celcom customer. They work in shift of 8 hours with one-hour break. Therefore, all of them wear headphones and receiving calls continuously for 7 hours. Isolated incidence of ear problems has been reported among these customer service representatives. It is in the interest of both the employer and the employee that a proper study is carried out to determine ear problems including hearing loss among these customer service representatives.

Statement of the problem

There may have been previous researches in this subject. This work gives further explanations and analysis in ear infection and hearing losses among headphone and earpiece users

Objectives of the study
To determine the prevalence of infection of the external ear canal as well as other ear, nose and throat diseases among customer service representatives
To determine the hearing threshold level of these subject using Pure Tone Audiometry.

Research questions
To determine the prevalence of infection of the external ear canal as well as other ear, nose and throat diseases among customer service representatives
To determine the hearing threshold level of these subject using Pure Tone Audiometry.

Research hypothesis

H0: There is no relationship between infection of the external ear canal and hearing threshold level

H1: There is a relationship between infection of the external ear canal and hearing threshold level

comes with a warning that people should be careful with the rate of usage and volume of usage to avoid health challenges arising thereof. This warning has not deterred those who abuse the use and for sure, the implications has being consumerate hence this study earpiece usage and awareness of health implications among Unizik high school students.

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