AN EVALUATION OF MOTIVATION AS A TOOL FOR ENHANCING PRODUCTIVITY IN THE PUBLIC SERVICE. (A CASE STUDY OF MINISTRY OF FINANCE ZAMFARA STATE)

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AN EVALUATION OF MOTIVATION AS A TOOL FOR ENHANCING PRODUCTIVITY IN THE PUBLIC SERVICE. (A CASE STUDY OF MINISTRY OF FINANCE ZAMFARA STATE)

ABSTRACT

Employees constitute the living system that makes up an

organization. The success of an establishment whether private or public is

largely dependent on the quality of people in existence, their level of

motivation and the extent to which organizational objectives are attainable.

The employees therefore, form the bedrock of any organization.

This research work is an attempt to lay emphasis on the Evaluation

of employee motivation for enhancing productivity in the public service,

since it serves as the central force in determining the well being of an

organization. If performance and productivity is to be achieved in the public

service, it is of necessity to know the factors that would influence

behaviour.

An organizations ability to provide most of those incentives would

have a better chance of moving it along with the employees towards the

attainment of the organization’s objectives. The study has shown that the

problem faced by the staff of ministry of finance, Zamfara state ranges

from uncertainty regarding promotion, insufficient training opportunities,

low level of relationship between employees and the management and the

non participatory attitude of management. Further, the study reveled that

most of the problems arose due to the non importance the management

attaches to motivating employees. The factors of motivation are seen more

as favours granted to individuals rather than factors to be employed in

enhancing efficiency and productivity of employees.

Recommendations offered include the need to have qualitative and

responsive leadership which will carry the staff along in order to obtain

consistently higher performance, leading to a better management of

productivity. Likewise it in the need for management to take interest in the

workforce their needs and aspirations, improvement of employee annual

increment in compensation package and finally the need to enrich

employee’s job from time to time to ensure job satisfaction.

However, it is important to mention that issues raised may not be

peculiar to the ministry of finance, Zamfara state but also common to many

organizations in the public service.

TABLE OF CONTENT

Title page- – – – – – – – – i

Approval page – – – – – – – -ii

Dedication – – – – – – – – -iii

Acknowledgement – – – – – – – -iv

Abstract – – – – – – – – – -v

Table of content – – – – – – – -vi

CHAPTER ONE

INTRODUCTION – – – – – – – -1

1.0 Background of the study – – – – -1

1.1 Statement of the problem – – – – -5

1.2 Purpose of the study – – – – – -6

1.3 Significance of the study – – – – -8

1.4 Research questions – – – – – -9

1.5 Scope of the study – – – – – – -10

CHAPTER TWO

LITERATURE REVIEW – – – – – – -11

CHAPTER THREE

Research methodology – – – – – – -39

Design of study – – – – – – – -40

CHAPTER FOUR

Presentation, analysis and interpretation of data – -48

CHAPTER FIVE

Summary of findings – – – – – – -60

Conclusion – – – – – – – – -61

Recommendations – – – – – – – -62

Suggestions for further research – – – – -64

References – – – – – – – – -65

Appendix I – – – – — – – – -68

Questionnaire. – – – – – – – -69

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