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TOTAL QUALITY MANAGEMENT IN MINERAL RESOURCES DEVELOPMENT IN NIGERIA
ABSTRACT
A modern management technique that can lead to achieving
corporate excellence in both services and products in the
Solid Minerals Sector of the Nigerian economy, is Total
Quality Management. This concept encourages organizational
excellence by continuously meeting agreed customer
requirements at lowest cost using the potentials of all
employees.
The study has identified this new management philosophy as the
most important management technique capable of drastically
minimizing or eliminating such impediments associated with
mineral investment in Nigeria such as poor funding,
unfavorable government policy/implementation, inadequate
technological transfer, inadequate technological development,
inadequate infrastructural development and low capacity
utilization of mining/mineral processing industries.
The study has shown how the entire mineral sector comprising
the Federal Ministry of Solid Mineral Development, Federal
Government Parastatals, and the organized private sector of
mineral investment can implement the tools, techniques and
project of TQM.
The Formation of Steering Groups, Project teams, and corordinators at all the relevant spheres of mineral policy and
mineral investments have been demonstrated according to
appropriate structure and Top-Down requirements.
To this effect, some TQM experiences have been drawn from
foreign contract mining investment, showing that, Quality
Mineral Policy, Quality Employment, Quality Services, Quality
Exploration/mineral development, Quality Mining/Mineral
processing of products are competitive advantages of TQM.
These advantages should offer strong economic leaverage and
wider investment scope for domestic and international mineral
resources investors with regards to the Nigerian Minerals.
These in turn, will stimulate downstream investment and
capital formation that are vital for capital market
development and subsequent industrialization of the country.
TABLE OF CONTENT
Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi
CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10
CHAPTER TWO
LITERATURE REVIEW – – – – – – -11
CHAPTER THREE
Research methodology – – – – – – -39
Design of study – – – – – – – -40
CHAPTER FOUR
Presentation, analysis and interpretation of data – -48
CHAPTER FIVE
Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69
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