STAKEHOLDERS CONTRIBUTION FOR EFFECTIVE MANAGEMENT OF ADULT LITERACY CENTERS

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STAKEHOLDERS CONTRIBUTION FOR EFFECTIVE MANAGEMENT OF ADULT LITERACY CENTERS

TABLE OF CONTENTS

Title Page                                                                                                                    i

Certification                                                                                                                ii

Approval page                                                                                                            iii

Dedication                                                                                                                   iv

Acknowledgment                                                                                                       v

Table of Contents                                                                                                       vi

List of Tables                                                                                                              ix

  List of Figure                                                                                                                          x

Abstract                                                                                                                       xi

CHAPTER ONE: INTRODUCTION                                                                    1

Background to the Study                                                                                            1

Statement of the Problem                                                                                            7

Purpose of the Study                                                                                                  9

Significance of the Study                                                                                           9

Research Questions                                                                                                    11

Hypotheses                                                                                                                 11

Scope of the Study                                                                                                     12

CHAPTER TWO: LITERATURE REVIEW                                                       14

Conceptual Framework                                                                                           14

Concepts of Adult Education                                                                                     14

Concepts of Management                                                                                           17

Concepts of Strategies                                                                                                37

Management Strategies in Adult Education                                                               41

Theoretical Framework                                                                                           47

Systems Management Theory                                                                                    48

Cooperative Management Model                                                                               49

Empirical Studies on Management Strategies                                                            50

Summary of the Literature Review                                                                            56

CHAPTER THREE: RESEARCH METHOD                                                      58

Design of the Study                                                                                                    58

Area of the Study                                                                                                        58

Population for the Study                                                                                            59

Sample and Sampling Techniques                                                                              59

Instrument for Data Collection                                                                                   59

Validation of the Instrument                                                                                      61

Reliability of the Instrument                                                                                      61

Procedure for Data Collection                                                                                    62

Method of Data Analysis                                                                                            62

CHAPTER FOUR: PRESENTATION AND ANALYSIS OF DATA.               63

Summary of the Major Findings.                                                                                76 CHAPTER FIVE: DISCUSSION, CONCLUSION AND                                           

RECOMMENDATIONS                                                                                         80

Discussion of Findings                                                                                               80

Conclusion                                                                                                                  84

Educational Implications of the Study                                                                       84

Recommendations                                                                                                      85

Limitations of the Study                                                                                             86

Suggestion for further Study                                                                                      86

Summary of the Study                                                                                                87

REFERENCES                                                                                                        88

APPENDICES                                                                                                          96

1:        Questionnaire                                                                                                  96

 2:        Reliability of Instrument                                                                                 100

  3a:     Population showing distribution of literacy centres and facilitators within

the six (6) Education Zone in the 17 Local Government Areas of

Enugu State                                                                                                     113

3b:       Population and Sample distribution                                                               114

LIST OF TABLES

Table 1a: Mean and Standard Deviation of Adult Education Managers on Funding Strategies for Management of Adult Education Agency.                           63

Table 1b: T- test analysis of facilitators and coordinators of adult education on the

Funding strategies for management of adult education agency.                    65

Table 2a: Mean and standard deviation of adult education managers on planning strategies for management of adult education agency.                                  66

Table 2b: T- test analysis of facilitators and coordinators of adult education on the planning strategies for  management of adult education agency.                    67

Table 3a: Mean and standard deviation of adult education managers on motivational strategies for  management of adult education agency.                              68

Table 3b: T- test analysis of facilitators and coordinators of adult education on the motivational strategies for management of adult education agency.        69

Table 4a: Mean and standard deviation of adult education managers on staff retention strategies for  management of adult education agency.                                70

Table 4b: T- test analysis of facilitators and coordinators of adult education on the retention strategies for management of adult education agency.                    71

Table 5a: Mean and standard deviation of adult education managers on supervisory strategies for management of adult education agency.                              72

Table 5b: T- test analysis of facilitators and coordinators of adult education on the supervisory strategies for  management of adult education agency.        73

Table 6a: Mean and standard deviation of adult education managers on evaluation strategies

for  management of adult education agency.                                                       74

Table 6b: T- test analysis of facilitators and coordinators of adult education on the evaluation strategies for  management of adult education agency.                    75

LIST OF FIGURE

Fig1: Schematic diagram of adult education management strategies               47

ABSTRACT

The main purpose of this study was to investigate the strategies for effective management of adult education agency in Enugu-State. Six specific purposes, each with corresponding research questions, were posed and six hypotheses postulated. The study adopted descriptive survey research design. The population of the study is 828. A sample of 508 was purposively drawn for the study. The instrument for data collection was a 24 item structured questionnaire tagged Strategies for Effective Adult Education Agency Management Questionnaire  (SEAEAMQ), modeled on a four point rating options as follows: very appropriate  (VA), appropriate (A), inappropriate (IA), very inappropriate (VI). The instrument was validated by three experts; two from Adult Education Department and one from the Department of Education Foundation. The grand reliability co-efficient of .896 was obtained.

Data collected was analyzed using mean, standard deviation and T-test. The findings of the study revealed that for management strategies in adult education agency in Enugu State to be effective, funding strategies should include: government at federal and state levels dedicating at least 3 percent of their education budget to adult education; NGOs in the community should assist in funding adult education in form of cash, facilities and supplies. The findings further revealed among others that experts in adult education should be involved in planning the programmes. The findings also revealed that motivational strategies for  management of adult education agency should include: the state agency to pay facilitator stipends equivalent to their counterparts in primary and secondary schools as stipulated in international adult literacy benchmark;  the state agency should provide adequate infrastructural facilities in adult education centres. The data analyzed revealed among others that in staff retention strategies, the state agency should organize workshops seminars and conference regularly for coordinators, facilitators and other staff members. Based on the findings, it was recommended among others that government should provide allowances for the supervisors.

Moreover, the evaluation strategies among others for management of adult education agency, the programme monitoring teams should usually visit adult education personnel regularly to evaluate their performances.

CHAPTER ONE

INTRODUCTION

Background to the Study

            All agencies, institutions, families and business firms among others need proper management strategies to ensure that the organizational goals are achieved. An agency such as adult education in Enugu State, if not properly managed, planned and controlled, cannot achieve success. The success of any organization or institution depends, to a great extent, on its management strategies. This is based on management philosophy and a strong unwavering confidence in the abilities of those who manage the organization (Onuchukwu, 1993). Jones and Potrac (1996) have stressed that many organizations have failed due to lack of proper management strategies. It is interesting to stress the predominant roles management plays in our everyday life, not minding the classification of our given institution. The possibility of having functional institution is dependent on the function of management, even where such terms are not captured or expressed literally. The connectivity with the cycle of action and reactions within any system demands and requires the services of management. The multiplier effect of the need of management practice is made accessible in its sectionalisation with each providing specific skill to furnish practitioners with relevant information to make better decision that will be visible in their everyday activities. These categories range from human resource management, organizational behaviour and management, change management, marketing management, management information system and production/operational management, among others (Barinua, Nduka, Aseinimieyeofori and Chinwe, 2012).

            Management deserves adequate attention in every organization that intends to realize its objectives.  Management is also seen as the process by which the elements of a group are integrated, coordinated and /or utilized so as to effectively and efficiently achieve organizational objectives. The integrative function of management is coordination (Ouston, 1993). The purpose of this integrative function is to ensure that the primary organs work together to implement the organisation’s plan of action (Enechukwu, 1997).  A careful look at the above two definitions would reveal a  similarity in that they both perceived management as performing the function  of coordinating and integrating  the activities  and resources available  to effectively achieve  organizational goals.  In the present study, the organization is adult education agency of Enugu State.

            Adult education changes the social and psychological minds of adults more than any other profession. Adult education instills hope in adults and liberates them from their prejudice of seeing themselves as not being capable to learn. Fasokun in Onyenemezu (2012) stated that adult education is concerned not with preparing people with life but rather with assisting adults to live more successfully as useful and acceptable members of their societies and contribute meaningfully to the development of those societies. Consequently, adult education awakens adult learners to become aware of their environmental (social, economic, cultural and political) and psychological potentials and hidden abilities. It also exerts enormous influence on larger society in terms of national development. Adult education continues from where the teachers in the formal school system, who rigorously inculcate in the individuals the desire for knowledge, understanding and education, stop.

Adult education educates adult learners who are parents/guardians on the better ways of managing the available resources to achieve socio-political and economic success in their life endeavours. It also creates antecedents which assist other individual personalities and institutions in dealing with human problems as well as the society in which they found themselves.  Adult education is the major profession that assists adult learners effectively in their efforts to learn (Okafor, 1991).

The above assertion revealed that adult education is a unique profession that deals with “human materials” and environmental problems which give the individual a feeling of joy, fascination, pride and enthusiasm.  These then calls for strategies for effective management of adult education to enable the sector to realize its goals as set up by the Federal Republic of Nigeria (2004).

             The objectives of adult education as stated by FRN (2004) are as follows:

  1. to provide functional literacy and continuing education for adults and formal education or those that did not complete their primary education;
  2.  to provide functional and remedial education for those young people who did not complete their secondary education;
  3. to provide education for different categories of the formal education system in order to improve their basic knowledge and skills;to provide in-service, on-the-job, vocational and professional training for different categories of workers and professionals in order to improve their skills; and
  4. to give adult citizens of the country education aesthetic, cultural and civic education for public enlightenment.

For the desired objectives to be achieved there is need to adopt strategies for effective management of adult education in Enugu State. In Nigeria, mass literacy, adult and non-formal education encompasses all forms of functional education given to youths and adults outside the formal school system such as functional literacy, remedial education and vocational education (FRN 2004).

Proper management in adult education is important for meaningful development of adult education programmes in Nigeria and particularly in Enugu State. Management processes could be regarded as an effective and systematic way of achieving organizational goals through planning, organizing, coordinating, staffing, directing, supervising, controlling, budgeting and evaluating human and material resources in an organization. Therefore management processes of adult education agency in Enugu State may include the following: Planning of the agency’s programmes, organizing the programmes, controlling of human and material resources, implementation of the programmes, evaluation of the programmes, staffing, financing and supervision, among others. However, the management processes mentioned above are ineffective in Enugu especially in the following areas:  supervision, no vehicles for the supervisors, poor environment for learning, lack of facilities for learners, non-payment of facilitators by local government chairmen, poor funding, lack of manpower training, lack of uniform curriculum, among others (State Agency for Mass Literacy Adult and Non-formal Education Enugu, 2014). Based on findings, there is urgent need for effective management strategies of adult education.

 National Commission for Mass Literacy, Adult and Non-Formal Education was established in 1990 by Decree No. 17. The commission is headed by an executive secretary. The Commission was given the responsibility of providing strategies for carrying out adult education programmes in conjunction with the commission’s zonal and state offices located across the states of the country (Obi, 2006).

 Historically, the State Agency for Mass Literacy, Adult and Non-formal Education, Enugu was established in 1991  with the mandate to promote mass literacy, adult and non-formal education (NFE) for the people of the state. Consequently, the Agency established 412 adult education (literacy) centres spread out across the 17 Local Government Areas. Apart from adult literacy centres there were established 42 non-formal education centres and 24 communities were given literacy by radio porgrammes; 21 vocational skill acquisition centres (also known as Women Education)  and 10 centres were set up for reflect programme; in all, there are 516 centres with 11985 learners. In the 17 local government areas, there were people who coordinate these programmes and give situation reports to the agency. There are also facilitators, coordinators and supervisors totaling 844 who directly teach in these centres.   The agency has the following programmes: basic literacy, post-basic literacy, continuing education, non-formal education, literacy by radio, women education, reflects, organizing and training of artisans and market association group (SAME Enugu 2014).

 In spite of the laudable efforts made by the United Nations Education Scientific and Cultural Organization UNESCO (Nigeria) in literacy education, even a cursory look at the International Benchmarks for Adult Literacy shows that Nigeria is not yet operating within the recommended framework for adult literacy programmes. Among these are:  failure to sustain literacy rates due to poor resources, including equipment, material and teachers, donor dependency and a negative perceived value of education; a poor literate environment that means that literacy skills are not maintained in the long term; literacy instructors not properly trained in facilitation skills and gender awareness; inadequate facilities, poor teaching/learning materials, irrelevant curriculum among others (Fasokun & Pwol, 2005). 

Here in Nigeria, for adult education development generally, adequate and sustainable management strategies must be devised (Oluborode, 2007).  This, according to her is to counter the numerous problems facing the development of adult education within the states. Notably among the challenges, according to the author, is the issue of funding. For efficient management and meaningful development in adult education, adequate funding needs to be guaranteed through government appropriations and donations from nongovernmental organizations (NGOs) among others.

 More so, for effective strategies in adult education in Nigeria in general and Enugu State specifically, the facilitators, staff, coordinators, learners among others need to be adequately motivated for greater output. Authorities and managements use welfare benefits to increase performance and productivity in an organization (Oluborode, 2007). The importance of motivational strategies in adult education to improve participation and performance cannot be over -stressed. Facilitators who usually facilitate learning in adult education centres have significant roles to play in the development of adult education. Sonmez (1996) observed that a teacher is the firm foundation supporting the new generation in my country to keep with change in the economic, political and socio-cultural life. Such socio-cultural life may include adult education programmes. Adult educators and others involved in the programme management activities work together to achieved a common goal. It has always been advocated that adult education facilitators should handle the centres, programme, instruction, curriculum and other related issues, and assume other obligations to the programme that fall to the lot of every facilitator (Oluborode, 2007). The few educators who are adult education specialists were included in the present study. Hence they have been part of and are still involved in adult education management.

             Management in an educational institution involves working with professional, non-professional staff and other members of society as a team to achieve the set goals (Adesanya, 1992). In the view of Kraus and Bates (1995), building effective human relationship is the key to successful programme. This view necessitates the inclusion of staff retention strategies for facilitators and coordinators in management of adult education. The managers referred to above could be likened to those in State Agency in Enugu where the present study was conducted in order to identify strategies for effective management of adult education agency within the state. The managers may include programme director, programme manager, donor agencies and programme manager for state programmes. These managers have their own roles to play in the agency for effective management of adult education. Apart from the managers mentioned above, there are also coordinators and facilitators who carry out the management process down to literacy centres in the same state agency. The above statement rationalizes the inclusion of coordinators and facilitators in the present study. 

Statement of the Problem

            Adult education is required to train adults, who are expected to address the socio-economic, cultural, political and environmental problems besieging humanity in their various societies, especially in Enugu State.  Unfortunately, the goals of adult education as stated by the federal government in the National Policy on Education have not been properly achieved in Enugu State, due to the following challenges: inadequate managerial skills of adult education managers, poor funding, non-payment of stipends to staff and facilitators, which have led to the closure of some literacy centres in the state, poor supervision and evaluation of the literacy centres among others. In consideration of the problems enumerated above, changes and developments on adult education programmes in the 21st century in Enugu State, call for a total review of strategies for effective management of adult education agency in the state.

Unfortunately, the facilitators in the adult literacy centre in Enugu State receive meagre pay which is not commensurate with the services rendered. They work in dilapidated and unstimulating environment without the necessary teaching/learning facilities. The adult educator suffers stress, insults and violence from the government body handling adult education programmes.

Moreover, Nnazor (2005) observes that adult education programmes continue to operate mainly as disparate, piecemeal activities that are not integrated into coherent purposeful strategy in pursuit of a relatively development vision. The consequence of all these is that adult education has suffered devaluation, which makes people develop   a low  sense of esteem especially when compared with other professions  like  medicine, law, engineering and others. In Enugu State, the objectives of adult education have not yet been achieved, especially where the majority of the populations, especially the adult who are in the production sectors of the economy, are illiterates. Nzeneri (2010) observes that illiteracy is associated with underdevelopment, instability, low productivity, low income, poor health, and high poverty and mortality rates. Many adults dropped out of formal education at different levels. These people may want to enroll into adult education programmes as a second chance. Therefore the need to evolve the strategies for effective management of adult education agency in Enugu State cannot be over emphasized. Regrettably, such strategies for effective management do not exist to guide the managers of adult education agency in Enugu State. Against the backdrop of non-existence of such strategies for effective management of adult education, the study is to investigate strategies for effective management of adult education agency in Enugu State.

Purpose of the Study

            The general purpose of this study was to investigate the strategies for effective management of adult education agency in Enugu State.  Specifically, the study sought to:

  1. ascertain the funding strategies for managing the Adult Education Agency  in Enugu State;
  2. determine the planning strategies for managing the Adult Education Agency  in Enugu State;
  3. determine the motivational strategies for managing the Adult Education Agency in Enugu State;
  4.  determine the staff retention strategies for managing the Adult Education Agency in Enugu State;
  5. determine the supervisory strategies for managing the Adult Education Agency  in Enugu State;
  6. ascertain the evaluation strategies for managing Adult Education Agency in Enugu State.

Significance of the Study

  The findings from this work will benefit the following groups of people: Adult education facilitators, coordinators, SAME Enugu and the general public.

         The findings of this study would serve as a valuable document to facilitators as it will reveal to them the various strategies such as motivational strategies, etc,  that would enhance their  output in adult education programmes, if appropriately  applied.

         The findings of this study would assist the coordinators, in planning and supervising their adult literacy programmes with ease.

         The findings of this study would be beneficial to Enugu State Agency for Mass Literacy, Adult and Non-formal Education as it will reveal to them the strategies for funding, staff retention among workers and evaluation of the programmes, performance and productivity which invariably will contribute to national development.

    The findings could bring about better understanding by the general public on the relevance of the Agency as well as the programmes’ role in tackling their self improvement challenges. This will encourage them to participate more effectively, by increased enrolment at the Agency’s literacy centres.                                                                                             

     Finally, the study is to provide strategies for effective management of adult education agency in Enugu State. The aims of such strategies include improving management of adult education for national development.

    In theoretical perspectives, all the components of management must function together to achieve the objectives of the system. In this present study, if proper strategies are applied by management in terms of planning, funding, motivation, staff retention, supervision and evaluation eventually, the organizational goals would be achieved in an effective way.

Research Questions

The following research questions guided the study:

1.         What are the funding strategies for managing the Adult   Education Agency in Enugu State?

2.         What are the planning strategies for managing the Adult Education Agency in Enugu State?

3.         What are the motivational strategies for managing the Adult Education Agency in Enugu State?

4.         What are the staff retention strategies for managing the Adult Education Agency in Enugu State?

 5.        What are the supervisory strategies for managing the Adult Education Agency in Enugu State?

6.         What are the evaluation strategies for managing the Adult Education Agency in Enugu State?

Hypotheses:

 The following hypotheses were formulated for the study and tested at 0.05 level of significance.

H01:    There is no significant difference between the mean ratings of adult education coordinators and facilitators on the funding strategies for managing the Adult Education Agency in Enugu State.

H02:    There is no significant difference between the mean ratings of adult education coordinators and facilitators on planning for managing the Adult Education Agency in Enugu State.  

H03: There is no significant difference between the mean ratings of adult education coordinators and facilitators on the motivational strategies for managing the Adult Education Agency in Enugu State.

H04:    There is no significant difference between the mean ratings of adult education coordinators and facilitators on the staff retention strategies for managing the Adult Education Agency in Enugu State.

H05:    There is no significant difference between the mean ratings of adult education coordinators and facilitators on the supervision strategies for managing the Adult Education Agency in Enugu State.

 H06: There is no significant difference between the mean ratings of adult education coordinators and facilitators on evaluation strategies for managing the Adult Education Agency in Enugu State.

Scope of the Study        

        The study was delimited to selected strategies for effective management of adult education agency within Enugu State.                                                          

The study focused on all the literacy centres in seventeen local government areas of Enugu State. The following areas were considered in the study for effective management of adult education: funding, planning, motivation, staff retention, supervision and evaluation.

            More importantly, the study also focused on evolving strategies in these areas for effective management of adult education agency in Enugu State. The target respondents for this study are the facilitators and the coordinators because they are the people that carry out the management processes.

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