ROLE OF CIVIL SERVICE COMMISSION AND SERVICE DELIVERY UNDER BABATUNDE RAJI FASHOLA

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ROLE OF CIVIL SERVICE COMMISSION AND SERVICE DELIVERY UNDER BABATUNDE RAJI FASHOLA

Abstract:

This research examines the role of the Civil Service Commission in relation to service delivery during the tenure of Babatunde Raji Fashola, who served as the Governor of Lagos State from 2007 to 2015. Fashola’s administration was marked by a transformative agenda aimed at improving governance, infrastructure, and public services. The Civil Service Commission, as a crucial component of the bureaucratic machinery, played a pivotal role in translating Fashola’s vision into tangible service delivery outcomes.

The study employs a mixed-methods approach, combining qualitative analysis of policy documents, official reports, and interviews with key stakeholders, along with quantitative assessments of service delivery indicators. The research explores the institutional mechanisms employed by the Civil Service Commission to align with Fashola’s development goals and enhance overall service delivery efficiency.

Key focus areas include the recruitment and training of civil servants, administrative reforms, and the implementation of performance management systems within the civil service. Additionally, the research investigates the impact of these measures on key service delivery sectors such as healthcare, education, and infrastructure development.

The findings of this study contribute to the understanding of the intricate interplay between political leadership, bureaucratic institutions, and service delivery outcomes in a dynamic governance environment. The insights gained from analyzing the role of the Civil Service Commission under Babatunde Raji Fashola’s administration have broader implications for enhancing public administration and governance in similar contexts.

Chapter One:

Introduction

1.1 Background of the Study

The role of the Civil Service Commission in ensuring effective service delivery is a critical aspect of public administration. Under the leadership of Babatunde Raji Fashola, a prominent political figure known for his governance reforms, the Civil Service Commission has played a pivotal role in shaping and overseeing the activities of the civil service. Understanding this role is essential for comprehending the dynamics of public administration and service delivery during Fashola’s tenure.

Public administration and governance are critical components of a thriving society, and the effectiveness of public service delivery is often intricately linked to the structure and functions of the civil service. In the context of Nigerian governance, the role of the Civil Service Commission stands as a key determinant in ensuring efficient and accountable public service delivery. This study delves into the dynamic interplay between the Civil Service Commission and service delivery during the tenure of Babatunde Raji Fashola, a period marked by notable reforms and transformative initiatives in Lagos State.

Babatunde Raji Fashola served as the Executive Governor of Lagos State from 2007 to 2015, and his administration was characterized by a strong commitment to infrastructural development, public service reform, and the improvement of service delivery to the citizens. At the heart of these endeavors was the role played by the Civil Service Commission, the entity responsible for overseeing the recruitment, promotion, and discipline of civil servants.

The significance of the Civil Service Commission in shaping the trajectory of public service delivery cannot be overstated. Understanding its functions, challenges faced during the Fashola administration, and the outcomes of its interventions is crucial for comprehending the broader dynamics of governance during this period. This study aims to dissect the role played by the Civil Service Commission under Babatunde Raji Fashola’s leadership, shedding light on its impact on service delivery and the overall governance landscape in Lagos State.

1.2 Statement of the Problem

Public service delivery is a multifaceted process that involves various government agencies, and the Civil Service Commission is a key player in this system. However, challenges such as bureaucratic inefficiencies, corruption, and inadequate capacity have been persistent concerns. This study seeks to explore the specific role played by the Civil Service Commission under the leadership of Babatunde Raji Fashola and its impact on service delivery in Nigeria.

1.3 Objectives of the Study

The primary objectives of this research are to:

Examine the role of the Civil Service Commission in the context of public administration during Babatunde Raji Fashola’s tenure.

Assess the effectiveness of governance reforms initiated by Fashola in improving service delivery through the civil service.

Identify challenges faced by the Civil Service Commission in fulfilling its role and their implications for service delivery.

1.4 Research Questions

To achieve the stated objectives, the study will address the following research questions:

What specific role did the Civil Service Commission play under the leadership of Babatunde Raji Fashola in shaping public administration?

How effective were the governance reforms introduced by Fashola in enhancing service delivery through the civil service?

What challenges did the Civil Service Commission encounter in fulfilling its role, and how did these challenges impact service delivery?

1.5 Significance of the Study

This research holds significance for several stakeholders, including policymakers, scholars, and the general public. Understanding the dynamics of the Civil Service Commission’s role and its impact on service delivery can inform future governance strategies, contribute to academic discourse on public administration, and enhance public awareness of the complexities involved in effective service delivery.

1.6 Scope of the Study

This study focuses on the period of Babatunde Raji Fashola’s leadership and the role of the Civil Service Commission in Nigeria. The geographical scope is primarily centered on Lagos State, where Fashola served as the governor, with implications for national governance.

1.7 Methodology

The research will adopt a mixed-methods approach, combining qualitative and quantitative methods. Qualitative data will be gathered through document analysis, interviews with key stakeholders, and a review of governance reform initiatives. Quantitative data will be obtained through surveys and statistical analysis of relevant indicators

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