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THE EFFECT OF JOB SATISFACTION ON PERFORMANCE OF ACADEMIC STAFF IN AHMADU BELLO UNIVERSITY, ZARIA
ABSTRACT
The pace at which education in general, and university in particular, deteriorates in Nigeria is alarming; the fall in standard of education and the poor quality of graduates of each level is disheartening. The educational system seems to be collapsing and going abys – with uncertainty, insecurity and confusion enveloping the entire operational sphere. And the university academics seems disillusioned and disenchanted; their morale affected and increase absenteeism and labour turnover become the order. These certainly donot call for efficient performance, meaningful achievement and consequent development of education. The unfortunate situation is generally roped on poor management, undue political interference and, above all, poor conditions of service to ensure effective motivation for performance. It is in the light of the above scenerio that this research was undertaken – to understand the why of the down-turn trends in university education and, above all, the seemingly negative job attitude of the academics. The research hypothesized that lack of job satisfaction and motivation of the academic staff informed the poor job attitude, performance, productivity and consequent poor output – in research, publications and human development. The research findings include: 1. That the academic work were intrinsically enriched with capacity for realizing higher order needs for potential development, achievement, recognition. responsibility and advancement; 2. That the academics have affective cognitive tendency towards their profession and therefore have desire to develop self and the university; 3. That the inhibiting factor to realising academics self and university objectives were extrinsic satisfaction borne by poor conditions of service and operational tools/materials; these were now the academics dominant needs; 4. That the deprivation of these needs affect their value expectations and cause job dissatisfaction leading to low morale, absenteeism, poor performance, and turnover; 5. The research finally noted that an intrinsically and extrinsically satisfied academics will not only exert and deploy his tallents and ability, but also seek scope and challenges to express potentials for high performance and productivity – not only for self but also for unversity development. Unless, of course, he/she is a mediocre, an opportunist or hygiene seeker. Lack of appreciating the fact that workers needs and value expectations changes with time and circumstances and does affect their job attitude, satisfaction, performance and productivity – contributes to university incapacity to achieve its set objectives. The research recommended constant survey of academics job satisfaction in relation to peformance; adequate and prompt payment of salary/allowances, adequate and effective teaching/research facilities, adequate university funding; and, indeed, good leadership that ensure good labour-management relationship for reasonable integration, leading to productive and creative collaboration towards mutual objectives and collective responsibility.
TABLE OF CONTENT
Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi
CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10
CHAPTER TWO
LITERATURE REVIEW – – – – – – -11
CHAPTER THREE
Research methodology – – – – – – -39
Design of study – – – – – – – -40
CHAPTER FOUR
Presentation, analysis and interpretation of data – -48
CHAPTER FIVE
Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
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