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IMPACT OF SUPERVISION ON MANAGEMENT EFFICIENCY IN BANKING INDUSTRY
ABSTRACT
The purpose of this study is to determine the impact of supervision on management efficiency in Banking Industry with Reference to U.BA main Branch, station Road Enugu. Banking Act (1969) defined Banking as the business of receiving monies from outside sources as deposits irrespective of the payment of interest and the granting of loans and acceptance of credits or the purchase and sales of securities. To guide this research, the following research questions were formulated as these: To what extent are human and non-human resources adequate for efficient supervision in UBA station Road Enugu, Also to what extent has the bank provided against computer fraud in organization. The materials data for this topic were gotten from both primary and secondary sources. Primary data include, questionnaires and oral interviews was used to collect information from the respondents. Secondary data include journals, magazine and other relevant material. Relating to area of my investigation will be review. Extensive literature review was carried out on direct literature and indirect literature on books, journals and past works. The research instrument used in this study includes oral interview and questionnaire. The questionnaire is structural as to contain both close and open ended question. Simple table, pie-charts and percentages were used in treatment of data while chi-square was used in the research work. Based on the findings, conclusions were drawn and recommendations were also in the last chapter of this work the research therefore roof with other department the bank should employ experienced and qualified academic staff in the supervisory department. To motivation of works by giving recognition and basing rewards on performance loyalty must to be practiced by subordinates, Also staff welfare should be adequately ensured.
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Banking is defined in the 1969 Act as “the business of receiving monies from outside sources as deposits irrespective of the payment of interest and the granting of loans and acceptance of credits, of the purchase and sale of securities for account of others, or the incurring of the obligation to acquire claims in respect of loans prior to their maturity or the assumption of guarantees and other warranties for others, or the effecting of transfer and clearings and such other transactions as the commissioner may, on the recommendation of the central bank, by order publish in the Federal Gazette designate as banking business.
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